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Service Charter

What each Council service needs, what it costs, how long it takes and which section is responsible.

The Service Charter lists every service of the Council. Fees are in Maldivian rufiyaa. Processing times are working days counted from a complete application.

Corporate Affairs Section

17 services

Corporate Affairs Section
Service	Requirements	Fee	Processing time	Apply
Change of addressCivil registry	Copy of the applicant's national ID card No-objection letter from the owner of the destination house Completed and signed application form	Free	7 working days	Apply
Bidding & procurement complaintsProcurement	Complainant details Tender reference number Grounds of complaint with supporting documents	Free	5 working days	Apply
Birth registration (general)Civil registry	DNR birth registration form Copies of both parents' ID cards Copy of marriage certificate Child's medical or school record	Free	Varies	Apply
Birth registration (newborn)Civil registry	Hospital birth notification Copies of both parents' ID cards Copy of marriage certificate Completed DNR form	Free	Varies	Apply
Individual business shop registrationBusiness	Copy of national ID card Lease or owner's consent for the premises Business activity description Passport-size photo (can be taken at the council counter)	Free	2 working days	Apply
Certificate of residenceCertificates	Copy of national ID card Completed and signed application form	Free	Varies	Apply
Remove deceased from citizens' registryCivil registry	Death certificate or hospital notification Copy of the deceased's ID card Copy of the applicant's ID card	Free	Varies	Apply
Disability registration & aidSocial welfare	Copy of national ID card Medical report from a doctor Registration and aid application forms Passport-size photo (can be taken at the council counter)	Free	3 working days	Apply
Funeral arrangementsCivil registry	Notify the council focal point of the death The family's wishes	Free	Varies	Apply
ID card applicationRegistration	DNR ID card application form Birth certificate or previous ID card Passport-size photo (can be taken at the council counter)	Free	1 working day	Apply
Job application (council vacancies)Employment	Job application form ID card copy Copies of educational certificates Curriculum vitae	Free	Varies	Apply
Name change (10 years and over)Civil registry	DNR name change form Existing ID card Supporting documents	Free	5 working days	Apply
Name change (under 10 years)Civil registry	DNR name change form Parents' ID cards Birth certificate	Free	5 working days	Apply
Pension form (65 years)Social welfare	Copy of national ID card Pension application form Bank account details Passport-size photo (can be taken at the council counter)	Free	3 working days	Apply
Single parent allowanceSocial welfare	Copy of national ID card Children's birth certificates Income statement Proof of marital status	Free	3 working days	Apply
Claim Football allowanceSocial welfare	Copy of national ID card Proof of playing for the island team Bank account details	Free	3 working days	Apply
Street vending permit (carts/tables)Business	Copy of national ID card Size and proposed location of the stall Passport-size photo (can be taken at the council counter) Payment of the designated fee	Free	7 working days	Apply

Change of addressCivil registry
Requirements
- Copy of the applicant's national ID card
- No-objection letter from the owner of the destination house
- Completed and signed application form
Fee
Free
Processing time
7 working days
Apply
Apply
Bidding & procurement complaintsProcurement
Requirements
- Complainant details
- Tender reference number
- Grounds of complaint with supporting documents
Fee
Free
Processing time
5 working days
Apply
Apply
Birth registration (general)Civil registry
Requirements
- DNR birth registration form
- Copies of both parents' ID cards
- Copy of marriage certificate
- Child's medical or school record
Fee
Free
Processing time
Varies
Apply
Apply
Birth registration (newborn)Civil registry
Requirements
- Hospital birth notification
- Copies of both parents' ID cards
- Copy of marriage certificate
- Completed DNR form
Fee
Free
Processing time
Varies
Apply
Apply
Individual business shop registrationBusiness
Requirements
- Copy of national ID card
- Lease or owner's consent for the premises
- Business activity description
- Passport-size photo (can be taken at the council counter)
Fee
Free
Processing time
2 working days
Apply
Apply
Certificate of residenceCertificates
Requirements
- Copy of national ID card
- Completed and signed application form
Fee
Free
Processing time
Varies
Apply
Apply
Remove deceased from citizens' registryCivil registry
Requirements
- Death certificate or hospital notification
- Copy of the deceased's ID card
- Copy of the applicant's ID card
Fee
Free
Processing time
Varies
Apply
Apply
Disability registration & aidSocial welfare
Requirements
- Copy of national ID card
- Medical report from a doctor
- Registration and aid application forms
- Passport-size photo (can be taken at the council counter)
Fee
Free
Processing time
3 working days
Apply
Apply
Funeral arrangementsCivil registry
Requirements
- Notify the council focal point of the death
- The family's wishes
Fee
Free
Processing time
Varies
Apply
Apply
ID card applicationRegistration
Requirements
- DNR ID card application form
- Birth certificate or previous ID card
- Passport-size photo (can be taken at the council counter)
Fee
Free
Processing time
1 working day
Apply
Apply
Job application (council vacancies)Employment
Requirements
- Job application form
- ID card copy
- Copies of educational certificates
- Curriculum vitae
Fee
Free
Processing time
Varies
Apply
Apply
Name change (10 years and over)Civil registry
Requirements
- DNR name change form
- Existing ID card
- Supporting documents
Fee
Free
Processing time
5 working days
Apply
Apply
Name change (under 10 years)Civil registry
Requirements
- DNR name change form
- Parents' ID cards
- Birth certificate
Fee
Free
Processing time
5 working days
Apply
Apply
Pension form (65 years)Social welfare
Requirements
- Copy of national ID card
- Pension application form
- Bank account details
- Passport-size photo (can be taken at the council counter)
Fee
Free
Processing time
3 working days
Apply
Apply
Single parent allowanceSocial welfare
Requirements
- Copy of national ID card
- Children's birth certificates
- Income statement
- Proof of marital status
Fee
Free
Processing time
3 working days
Apply
Apply
Claim Football allowanceSocial welfare
Requirements
- Copy of national ID card
- Proof of playing for the island team
- Bank account details
Fee
Free
Processing time
3 working days
Apply
Apply
Street vending permit (carts/tables)Business
Requirements
- Copy of national ID card
- Size and proposed location of the stall
- Passport-size photo (can be taken at the council counter)
- Payment of the designated fee
Fee
Free
Processing time
7 working days
Apply
Apply

Municipal & Development Services Section

9 services

Municipal & Development Services Section
Service	Requirements	Fee	Processing time	Apply
Boundary dispute resolutionLand	Copy of national ID card Copy of the land registry Description of the disputed boundary	Free	10 working days	Apply
Building permitPermits	Copy of national ID card Copy of land registry Building drawings / plans Completed and signed application form Payment of the designated fee	Fee set per the council's schedule; confirmed at application	Varies	Apply
Placing land boundary corners (Kanmudi)Land	Copy of national ID card Copy of land registry Plot cleared of vegetation and debris	Free	Varies	Apply
Land boundary demarcation & registry handoverLand	Copy of national ID card Land registry ID of the land owner or holder of a valid power of attorney	Free	10 working days	Apply
Replace lost land registryLand	Copy of national ID card Application form for replacement Sworn statement by the applicant	Free	7 working days	Apply
Leasing council properties & itemsProperty	Copy of national ID card Name of the venue or item requested Dates and times of use Payment of the designated fee	Rates set by the council's leasing schedule	Varies	Apply
Road closure permitPermits	Copy of national ID card Reason and duration of closure Alternative route plan	Free	3 working days	Apply
Road digging permitPermits	Copy of national ID card Details of the works Road reinstatement plan Payment of the designated fee	Free	3 working days	Apply
Sea vessel registration & safety certificateTransport	Vessel registration form Copy of national ID card Builder's certificate or previous registration Payment of the designated fee	MVR 100–2500, depending on vessel type	2 working days	Apply

Boundary dispute resolutionLand
Requirements
- Copy of national ID card
- Copy of the land registry
- Description of the disputed boundary
Fee
Free
Processing time
10 working days
Apply
Apply
Building permitPermits
Requirements
- Copy of national ID card
- Copy of land registry
- Building drawings / plans
- Completed and signed application form
- Payment of the designated fee
Fee
Fee set per the council's schedule; confirmed at application
Processing time
Varies
Apply
Apply
Placing land boundary corners (Kanmudi)Land
Requirements
- Copy of national ID card
- Copy of land registry
- Plot cleared of vegetation and debris
Fee
Free
Processing time
Varies
Apply
Apply
Land boundary demarcation & registry handoverLand
Requirements
- Copy of national ID card
- Land registry
- ID of the land owner or holder of a valid power of attorney
Fee
Free
Processing time
10 working days
Apply
Apply
Replace lost land registryLand
Requirements
- Copy of national ID card
- Application form for replacement
- Sworn statement by the applicant
Fee
Free
Processing time
7 working days
Apply
Apply
Leasing council properties & itemsProperty
Requirements
- Copy of national ID card
- Name of the venue or item requested
- Dates and times of use
- Payment of the designated fee
Fee
Rates set by the council's leasing schedule
Processing time
Varies
Apply
Apply
Road closure permitPermits
Requirements
- Copy of national ID card
- Reason and duration of closure
- Alternative route plan
Fee
Free
Processing time
3 working days
Apply
Apply
Road digging permitPermits
Requirements
- Copy of national ID card
- Details of the works
- Road reinstatement plan
- Payment of the designated fee
Fee
Free
Processing time
3 working days
Apply
Apply
Sea vessel registration & safety certificateTransport
Requirements
- Vessel registration form
- Copy of national ID card
- Builder's certificate or previous registration
- Payment of the designated fee
Fee
MVR 100–2500, depending on vessel type
Processing time
2 working days
Apply
Apply