Privacy notice

This is a demonstration website with sample data, built by NotReal. It is not the official website of the council. Nothing you enter is sent to or stored by the council.

What we collect

Nothing. Forms on this site validate what you type in your browser and show a sample confirmation. The text is not transmitted or saved on a server.

What is stored on your device

Your theme, text size and language choices are saved in your browser's local storage so the site looks the same next time. You can clear them at any time from your browser settings.

Cookies and tracking

This demonstration does not use advertising cookies, analytics or tracking pixels.

Links to other websites

Some links go to official government websites such as eFaas, the Gazette and MIRA. Those sites have their own privacy notices.

When this becomes a live council website

A council that adopts this site would publish its own notice explaining what personal data it collects for services, complaints and Right to Information requests, why, how long it keeps it, and how residents can ask to see or correct it.

Ihavan Portal

The Ihavan Portal is the council's online service. When it runs as a live service (not in this demonstration), the following applies to the personal data it handles.

Identity (eFaas)

You sign in with eFaas, the national digital identity. The council receives only the details eFaas shares with it: your name, ID card number, date of birth and permanent address. We never see or store your eFaas password or PIN.

Applications and attachments

When you submit an application, complaint, booking or request, we keep what you typed and any files you attach (for example an ID copy or a supporting letter), together with the reference number, dates and the status history.

Why we use it

Only to process your request, to contact you about it, to deliver the service, to collect a fee where one applies, and to meet legal duties such as audit and Right to Information requests.

Who can see it

Council staff handling your request can see it. Public registers show only the reference, category, date and status, never your name or details. Data is shared with another government office only when the service you asked for requires it.

How long we keep it

Applications and attachments are kept for the period set in the council's records schedule (to be confirmed by the council before launch), then securely deleted or archived. Sign-in sessions end automatically.

Your rights

You can ask to see the data held about you, ask for it to be corrected, and ask for it to be deleted where the law allows. Send the request through the contact page or the Right to Information page.

Security

Data travels over encrypted connections. Staff access is limited by role and is logged.

Questions

Questions about this notice can be sent through the contact page.